Privacy Policy
Website: https:/mirroraqua.in/
Brand Name: Mirror aqua
At Mirror aqua, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services related to water purifiers, RO systems, maintenance plans, and rentals.
We may collect the following information when you use our website or contact us:
Personal Details: Name, phone number, email address, residential address. Order Details: Product selection, installation address, service date. Payment Information: UPI, debit/credit card details (processed via secure third-party gateways). Technical Data: IP address, browser type, device details, and cookies for analytics and improvement.
2. How We Use Your Information
We use the collected information to:
Process your orders for water purifiers and related services. Provide installation, AMC (Annual Maintenance Contract), or filter replacement services. Send service reminders, product updates, and promotional offers. Improve our website functionality and customer experience. Respond to customer queries and complaints.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
Our service technicians or logistics partners for delivery and installation. Payment processors and SMS/email service providers. Legal authorities, if required by law.
4. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us:
Track website traffic and user behavior. Personalize content and recommendations. Store cart information during your visit. You can disable cookies in your browser settings.
5. Data Security
We use secure servers, encryption, and limited access to ensure your personal information is protected. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to: Access, update, or delete your personal data. Opt-out of marketing communications at any time. Contact us to know what data we store about you.
7. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors.
If you have questions or requests regarding your personal data, please contact us:
📞 Phone: 9849810668,93967051
📧 Email: [email protected]
📍 Address: Nr Peta, Eluru, 534001